Student Central Office

Student Central offers a wide variety of services for current students, future students, alumni, staff, and faculty. Services are offered in person, by telephone, by e-mail, or online.  Student Central services include:

  • Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation;
  • Processing tuition fee payments;
  • Distributing government loans and other forms of financial aid;
  • Assisting with course registration;
  • Producing transcripts and official Western letters;
  • Completing various third-party forms;
  • Producing Western ONEcards (photo ID cards).
Helpline Hours (519-661-2100)

Monday to Friday - 9:00 a.m. to 4:00 p.m. ET

In Person Hours

Regular In Person Hours of:

Monday, Tuesday, Thursday, and Friday - 9:00 a.m. to 4:00 p.m.

Wednesday 10:00 a.m. to 5:00 p.m.

Extended In Person Hours:

Monday, January 8, 2018 - 9:00 a.m. to 5:00 p.m.

Tuesday, January 9, 2018 - 9:00 a.m. to 5:00 p.m.

Wednesday, January 10, 2018 - 10:00 a.m. to 5:00 p.m.

Thursday, January 11, 2018 - 9:00 a.m. to 5:00 p.m.

Office Traffic
Day Not Busy Busiest Busy
Monday, Tuesday, Thursday, Friday 9 a.m. - 11 a.m. 11 a.m. - 2 p.m. 2 p.m. - 4 p.m.
Wednesday 10 a.m. - 11 a.m. 11 a.m. - 2 p.m. 2 p.m. - 4 p.m.



We are located in the Western Student Services Building (campus map), room 1120 - right as you enter the front door.

Student Central Office - Western Student Services Building

You can also join us on Twitter (@westernuReg) and Facebook (Student Central at The University of Western Ontario) for the latest updates.

Student Central General Service Fees
Convocation DVD
DVD Cost (6 week processing) $25.00
Courier: Within Ontario $22.00
Courier: Canada (excluding Ontario) $30.00
Courier: USA $40.00
Courier: International (may vary depending on location & service) $65.00
Replacement Diploma (6 week processing) $57.00
Diploma Mailing: Within Canada $27.00
Diploma Mailing: Outside of Canada $54.00
Diploma Authentication $7.00
Letter of Permission
Form submission fee (3-4 weeks processing time) $70.00
Western ONECard
Replacement card (Photo ID must be presented for issue) $31.00
Official Western Letters
Enrollment, Visa renewal, Graduation, Fees, Q.E.C.O. or other letter (4-5 day processing) $16.00
Official Western Letter Faxing


Third Party Forms
Scholarships, Insurance, RESPs, Employment screenings or other form (processing time dependent on form type) $16.00
Transcript (4-5 day processing) $15.00
Courier Fees: Within Ontario $22.00
Courier Fees: Canada (excluding Ontario) $30.00
Courier: USA 40.00
Courier Fees: International (may vary depending on location & service) $65.00
Course Description (1-2 weeks processing) $2.00/course
Transcript Faxing $25.00