Student Central Office

Student Central offers a wide variety of services for current students, future students, alumni, staff, and faculty. Services are offered in person, by telephone, by e-mail, or online.  Student Central services include:

  • Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation;
  • Processing tuition fee payments;
  • Distributing government loans and other forms of financial aid;
  • Assisting with course registration;
  • Producing transcripts and official Western letters;
  • Completing various third-party forms;
  • Producing Western ONEcards (photo ID cards).
Helpline Hours (519-661-2100)

Monday to Friday - 9:00 a.m. to 4:00 p.m. ET

In Person Extended Hours - August 27, 2014 to September 17, 2014

Wednesday, August 27th – 10:00 a.m. to 5:00 p.m.
Thursday, August 28th – 9:00 a.m. to 5:00 p.m.
Friday, August 29th - 9:00 a.m. to 4:00 p.m.

Sunday, August 31st – 10:00 a.m. to 4:00 p.m. (for Photo ID only)
Monday, September 1st - 10:00 a.m. to 4:00 p.m. (for Photo ID only)

Tuesday, September 2nd – 9:00 a.m. to 5:00 p.m.
Wednesday, September 3rd – 10:00 a.m. to 5:00 p.m.
Thursday, September 4th – 9:00 a.m. to 5:00 p.m.
Friday, September 5th - 9:00 a.m. to 4:00 p.m.

Monday, September 8th – 9:00 a.m. to 5:00 p.m.
Tuesday, September 9th – 9:00 a.m. to 5:00 p.m.
Wednesday, September 10th – 10:00 a.m. to 5:00 p.m.
Thursday, September 11th – 9:00 a.m. to 5:00 p.m.
Friday, September 12th - 9:00 a.m. to 4:00 p.m.

Monday, September 15th – 9:00 a.m. to 5:00 p.m.
Tuesday, September 16th – 9:00 a.m. to 5:00 p.m.
Wednesday, September 17th – 10:00 a.m. to 5:00 p.m.

Beginning Thursday, September 18th we will return to our Regular In Person Hours of:

Mondays, Tuesdays, Thursdays, and Fridays – 9:00 a.m. to 4:00 p.m.
Wednesdays – 10:00 a.m. to 5:00 p.m.

Office Traffic
DayNot BusyBusiestBusy
Monday, Tuesday, Thursday, Friday 9am-11am 11am-2pm 2pm-4pm
Wednesday 10am-11am 11am-2pm 2pm-4pm
Location

We are located in the Western Student Services Building, room 1120 - right as you enter the front door.

Student Central Office - Western Student Services Building

You can also join us on Twitter (@westernuReg) and Facebook (Student Central at The University of Western Ontario) for the latest updates.

Student Central General Service Fees
Convocation DVD
DVD Cost (6 week processing) $20.00
Courier: Within Ontario $15.00
Courier: Canada (excluding Ontario) & USA $25.00
Courier: International (may vary depending on location & service) $50.00
Diplomas
Replacement Diploma (6 week processing) $51.50
Diploma Mailing: Within Canada $25.00
Diploma Mailing: Outside of Canada $50.00
Diploma Authentication $6.00
Letter of Permission
Form submission fee (3-4 weeks processing time) $66.00
Western ONECard
Replacement card (Photo ID must be presented for issue) $27.00
Official Western Letters
Enrollment, Visa renewal, Graduation, Fees, Q.E.C.O. or other letter (4-5 day processing) $12.00
Official Western Letter Faxing $12.00
Third Party Forms
Scholarships, Insurance, RESPs, Employment screenings or other form (processing time dependent on form type) $12.00
Transcripts
Transcript (4-5 day processing) $12.00
Courier Fees: Within Ontario $15.00
Courier Fees: Canada (excluding Ontario) & USA $25.00
Courier Fees: International (may vary depending on location & service) $50.00
Course Description (1-2 weeks processing) $2.00/course; $12/academic year
Transcript Faxing $12