Get help with your finances

• If OSAP does not cover the full balance, you must pay the difference by the posted fee deadline.
• If your OSAP application is not yet ready, you should arrange payment by the posted fee deadline to avoid late fees.

Fall/Winter OSAP Document Processing time is 6–8 weeks.

• Continue to monitor your OSAP account for updates.

Confirmation of enrollment begins in late August.

• If you have a balance owing, OSAP funds will be sent directly to Western first.
• Any remaining OSAP funding will be deposited into your bank account within 5–7 business days after enrollment is confirmed.
• Continue to monitor your OSAP application for updates.
• If 10 business days have passed since your enrollment was connfirmed, and your funding has not been deposited, please contact the National Student Loan Service Centre at 1-888-815-4514

• Too early to confirm - confirmation of enrollment can be completed within 15 days prior to the study period start date
• Your enrollment on Western academic record does not match the course load percentage you indicated on your OSAP application and requires a manual review
• Your OSAP application may be incomplete (ex. missing documents, documents still pending review by the Financial Aid Office, etc). Check your OSAP Required Documents page and OSAP Message Centre for status updates

Notify the Student Financial Aid Office regarding a change in course load through a Virtual Helpline

• Students are encouraged to finalize their course load promptly before the start of term to avoid delays in ther OSAP funding disbursements
• You may have an OSAP overpayment if you received more funding than you’re entitled to.
• Any credit on your student account may be returned to the NSLSC to reduce the overpayment.
• Dropping courses poses a risk of OSAP overpayments, grant to loan conversion or being placed on OSAP academic probation